How to Claim a Refund / Negative Amount on your RBC Card
If you have a negative charge on your credit card statement from a vendor refund / credit, this will also show up in your Transaction list in Concur.
To process this negative amount, you need to process it in the same way as a normal credit card expense:
- Add the transaction to an Expense Report
- Code the refund to the appropriate Expense Type
- If this is a refund of a previous charge, you should select the same Expense Type as last time
- This will show up in your Financial Reports as a reduction to the expense account you choose
- Select the coding for the Program Area and Award that the expense will be reduced from
- Submit your expense claim as normal
No change from the standard procedure, but you will be choosing the coding that you want to be reduced rather than charged.