6. Tracking activities - e) Post working files to a task or meeting record
You may share and collaborate on documents saved in Box with other users by posting them to relevant tasks or meeting records in Salesforce. For example, a user may wish to share a draft proposal file, saved in the Box folder on the opportunity record, by posting it to the Salesforce task record corresponding to that proposal.
Follow these steps to post a document saved in Box on a task or meeting record in Salesforce:
- Open the Box folder on the Salesforce record where the document is saved.
Note: If the file has not yet been saved to the Box folder on a Salesforce record, you must do that first. (See Manage documents and files in Salesforce and Box)
- Within the Box interface, select the file that you wish to post to the task or meeting record. Press the Share button.
- A sharing dialog will open. Press the Copy button to copy the shared link to the File to the clipboard.
- Open the task or meeting record that you wish to post the document to.
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Note: If the task or meeting record does not yet exist in Salesforce, you must first create it:
- For meetings: use Salesforce Lightning for Outlook to sync your meetings to Salesforce
- For calls: create a task record in Salesforce.
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Note: If the task or meeting record does not yet exist in Salesforce, you must first create it:
- If the Chatter feed for the task or meeting record is hidden, press Show Feed.

- Select the Link chatter quick action.

- Paste the Box sharing link into the Link URL field. You can leave the Link Name field blank.
- Click where it says “Say something about this link”. Enter a brief description of the document (e.g. “Proposal draft”). You can also @ mention and any internal users you wish to be notified and add a message for them.

- Press Share
- Any users you mentioned in step 8 above will receive a notification and will have the opportunity to reply o view the e-mail or meeting record you have created in Salesforce, press the “View this record in Salesforce” button: